Frequently Asked Questions


Acupuncture is an ancient healthcare system established in China approximately 2500 years ago and is now practiced across the globe.

Traditional acupuncture focuses on the individual as a whole instead of isolated symptoms and incorporates physical, emotional and mental aspects. Treatment involves inserting extremely fine needles into specific points in the body to regulate the flow of Qi along pathways in the body. In traditional theory illness can be categorised in terms of deficiency, excess or blockage of Qi in these pathways and treatment aims to restore normal balance of Qi.

Needles are inserted at specific acupuncture points which are mapped out on an intricate pathway throughout the entire body. The most commonly used points are on the lower legs and arms.

The needles used are much finer than a needle used to take blood, for example, and most people will not even feel them being inserted. A mild tingle or dull ache is normal and can be an indication of Qi being affected. Many people feel deeply relaxed during their treatment.

Acupuncture is safe as long as it is delivered by a properly trained individual. Acupuncturists who belong to a professional organisation such as the British Acupuncture Council have to prove they have completed an approved and recognised course of training.

There may sometimes be a small bruise at the site of insertion of a needle but this is rare and harmless. Some people can experience tiredness after a treatment but this is usually shortlived.

Most acupuncture sessions will be about 45 minutes to an hour long, with extra time allowed for the initial consultation. The needles usually remain in place for around 20 minutes but this depends on the individual condition being treated.


The number of treatments needed depends on the individual but will normally be more frequent in the beginning, such as weekly visits, and then less frequently as your body responds to treatment. Chronic or long-standing conditions may take time to improve whereas an acute problem may respond more quickly to treatment.

It is best to wear loose clothing to allow easy access to your arms, lower legs, back or abdomen.

Parking for your appointment is available on the driveway, which is accessed from Old Road. Further parking is available at Chequer Mead Car park which is a two minute walk away from the clinic. 

Monday: 9am – 6pm (at ICOM only)

Tuesday: 9am – 6pm

Wednesday: 9am – 8pm

Thursday: 9am – 6pm

Friday: 9am – 6pm

Saturday: 9am – 1pm

Sunday: Closed

Other times may be available on request.

Serenity Acupuncture Clinic

Click below to book an appointment at Serenity Acupuncture Clinic

Availability: Tuesday – Saturday 

International College of Oriental Medicine (ICOM)

Click below to book an appointment with Clare at ICOM

Availability: Monday